Amazon Pay Later account was suspended due to an invalid KYC , How to Unsuspension Your Amazon Pay Later?

Amazon Pay Later account was suspended due to an invalid KYC

If an invalid KYC resulted in the suspension of your Amazon Pay Later account, you must contact Amazon customer support to resolve the matter. They will walk you through the process of reactivating your account and maybe upgrading your KYC information. 

Below is a summary of what has to be done:

  • Speak with Amazon Customer Support: Contact Amazon customer support to find out more about the suspension and the actions needed to fix the KYC problem.
  • Recognize the cause of the suspension: Find out the precise cause of the suspension. A discrepancy in your KYC paperwork, an expired KYC, or a violation of Amazon's regulations could be the cause.
  • Provide accurate documentation: Make sure you have the appropriate and legitimate paperwork (such as your PAN, Aadhaar, etc.) ready to submit if the problem is with your KYC documents.
  • Observe the guidelines: Amazon will walk you through upgrading your KYC information, which can include sending in paperwork or having your video verified.
  • Review Your Profile: Before your account may be restored, you might have to wait for a review of your profile if the suspension resulted from a violation of Amazon's rules.
    Regarding Aadhar, PAN, and IDFC: If your PAN is not connected to Aadhar and your account has been blocked because of IDFC, you can reactivate your account after the PAN is connected to Aadhar.
In the event that the complete KYC is not finished, you will still be able to utilize the balance in your Amazon Pay Wallet.

Causes of Amazon Pay's Later suspension:

Your Amazon Pay Later account may be blocked for a number of reasons:



  • Expired KYC: It's important to verify your Know Your Customer (KYC). Your account access may be blocked if your KYC information expires.
  • Past Due Payments: Account blocking may result from late payments, particularly those that are more than 30 days past due.
  • Violations of Policy: Your account may be restricted if you violate the rules set forth by Amazon or their lending partner.
  • Terms & Conditions: A blocked account may also result from breaking the Amazon Pay Later terms and conditions.
  • Aadhaar-IDFC PAN Link: An unlinked PAN with Aadhaar may result in account blocking for IDFC subscribers.


How to Unsuspension Your Amazon Pay Later?




The method used to unblock your account is determined by the cause of the suspension:



  • Expired KYC: Find your account's KYC section and finish the entire KYC procedure. Comply with the guidelines and send in the necessary paperwork for validation.
  • Past Due Payments: Pay down all of the balances owed on your Amazon Pay Later account. After your payments are current, get in touch with customer support to discuss a possible reassessment.
  • Additional Reasons: Regretfully, Amazon occasionally examines accounts for obstructions brought on by policy infractions or T&C violations. If your account is restored, you will be informed.



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